Shipping & Returns – WaveFit Pro

Delivery Zones

WaveFit Pro delivers to:

Metropolitan France
International (subject to availability when ordering)

Available destinations are displayed at checkout.

Order Preparation

Orders are prepared within 1 to 3 working days after payment validation.

During exceptional periods (high demand or international logistics shutdown), this period may be temporarily extended.
In this case, the information will be indicated on the site before ordering.

Delivery Times

Average delivery times:

France: 7 to 10 working days
International: 7 to 12 working days

The maximum legal delivery time is 30 days after ordering.

If this period is exceeded, the customer may request cancellation and a full refund.

WaveFit Pro remains responsible for the proper delivery of the package until its receipt by the customer.

Order Tracking

A shipping email with a tracking number is sent as soon as the package is dispatched.

Delivery Address

The customer must verify the accuracy of their address.
In case of an error preventing delivery, reshipment fees may be requested.

Returns

Right of Withdrawal

You have 14 legal days to exercise your right of withdrawal.

WaveFit Pro also offers a commercial guarantee of 30 days to test:
the product can be tried normally at home.

Acceptance Conditions

The product must be returned:

complete
not broken
not intentionally damaged

Normal trial use is accepted.

Procedure

Contact:
📩 contact@wavefitpro.com

You then have 14 days to return the product.

Return shipping costs are the responsibility of the customer, except for defective products or errors.

Refund

After receipt of the product:

refund within 14 days
via the original payment method

Initial shipping costs are not refunded unless the product is defective.

Package Not Received

If the package is declared delivered but not received, a carrier investigation will be opened.

Refund or reshipment is made after official confirmation from the carrier.

Defective Product or Error

We cover the return and offer replacement or a full refund.